Meet Dee
Patient Services Administrator, Shared Services
“Be ready to feel like part of a family.”
A smooth and seamless patient journey.
Ensuring the team have a high morale and that the high levels of customer service we provide reflects the patient journey.
I have two neurodiverse children, it can be lonely and frustrating as a parent when you are first dealing with a neurodiverse child and I wanted to be able to help parents going through a similar, if not the same journey I went through.
What a strong family feel there is in my team in the Hub.
A good day for me is having all good calls and none of the team are stressed. When we do get stressed, it’s meaningful when the team band together.
On the hub a day of back-to-back calls can be challenging, but when your team members are sharing the same woes, we help each other overcome these by banding together.
By my colleagues.
Be ready to feel like part of a family.
