Medical Reports Administrator

Clinical Partners is one of the leading providers of mental health services who work both privately and with the NHS to help people and families experiencing mental health and emotional difficulties to get better. We have clinicians working across the UK who meet with patients online, over the phone, or in-person, and are always expertly matched to meet individual needs. To support our patient focused approach, we have a growing team of support staff that ensure day to day operations of the business run smoothly.

We have an opportunity for a detail-orientated administrator to join our busy Reports team. The job’s main purpose is to scrutinize outgoing medical reports and identify typographical, formatting and all other errors. You will be required to remedy such errors where appropriate, or to refer them to the authoring clinician. 

Roles and Responsibilities:
• To check all reports for any factual or other errors
• To ensure all reports are addressed by yourself, another team member, or a clinician where you do not have authority to do so 
• To make changes to reports that relate to formatting or spelling 
• To contact the authoring clinician in relation to any clinical content that needs correcting
• To issue reports within the agreed timeframe 
• Provide cover for other members of the team to ensure that a consistent service is offered 
• Adhere to deadlines so that the service is delivered within the allocated timescale and before the deadline 

Requirements and Experience:
• A minimum of a year’s relevant administrative experience
• Excellent knowledge of MS Office
• Good communication skills
• Superior grammar, punctuation, and spelling skills 
• Ability to prioritise
• Clear understanding of the need to maintain confidentiality in all areas of work
• Knowledge of mental health terminology 
• Experience of working for a health or social care organization
• Knowledge of Salesforce and SharePoint

• 25 days holiday (increasing to a maximum of 28 depending on length of service)
• Guaranteed 8 Bank holidays a year
• Hybrid working
• Employee Assistance Program
• Up to date Computer equipment provided to work from home
• Extra budget for further home working equipment
• £500 training budget (after 12 months of service)

We reserve the right to close this role before the stated closing date. We try our best to get back to everyone, however due to the large number of applicants, this isn’t always possible. 

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