Credit Controller

Clinical Partners are delighted to be looking for an experienced Credit Controller to join our Finance Team. The successful candidate will need to define and implement new credit control processes and ensure the smooth running of all responsibilities related to Credit Control.

Although this is a hybrid role, the successful candidate will be required to attend the office in Semley, near Shaftesbury, regularly. You will ideally be located within an hour of our office and you will need access to your own transport.

You will be responsible for maximising cash receipts from each of our three categories of customer; NHS, Private Patients and Insurance. You will be required to proactively work with customers and colleagues to resolve any queries making the payment process as smooth as possible.
Working within the Finance Team you will report to the Bookkeeper, working closely with colleagues across the business.

Sensitively is essential within this position as you will make contact with our customers across NHS entities, insurance companies and private patients.

Your day will consist of:

Proactively managing the debtors ledger, ensuring overdue debts are addressed with urgency.Building strong relationships with our customers to ensure the information they receive is prompt and accurate, hence facilitating payment by them.Resolution of queries, working both externally and with your colleagues to ensure all obstacles preventing payment are dealt with.Escalate overdue debts to management and operational staff who can assist with the query resolution.Ensuring all open items on the debtors ledger are resolved.Report weekly to management the status of the debtors ledger.

To be considered for the role you must have previous credit control experience, especially dealing with complex billing arrangements. Previous experience within the healthcare sector or collecting debts from the NHS Clinical Commissioning Groups (CCG’s) would be advantageous.

Confidentiality, excellent organizational skills and attention to detail are at the heart of this position, as well as the ability to communicate clearly. The ideal candidate will be a skilled multi-tasker, reliable and confident using financial management software.

• More than just a laptop – we offer all the IT equipment you will need to set up your home working environment
• Pension scheme
• 25 days paid holiday (increasing with service to 28 days)
• Day off for your birthday
• Wellbeing portal and Employee Assistance Programme (EAP)
• Eyecare Scheme/Company contribution towards eye tests and glasses

We reserve the right to close this role before the stated closing date. We try our best to get back to everyone, however due to the large number of applicants, this isn’t always possible. 

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