Accounts Assistant (Billing)

As Accounts Assistant, you will play a vital role in supporting the Finance team by ensuring that the company’s work is billed correctly and in a timely manner, and to accurately and efficiently record and allocate cash received against this billing. This role will also monitor Finance mailboxes and resolve and respond to internal and external queries that arise with regards to the billing process.

The successful candidate will need to work from our office in Semley, Witshire 2 days per week and 3 days at home. 

Key Responsibilities:

• Create and send out invoices across different revenue streams, including NHS Contracts, NHS Right-to-  Choose, Insurance and other private patients.
• Upload invoices to customer portals, and creating backing information schedules to support invoices.
• Allocate cash received in the company’s Finance system, to ensure Operations teams are aware of payment progress.
• Allocate cash received into Stripe (our online client payment system).
• Resolve queries arising from internal and external sources (including through raising credit notes and applying refunds).
• Monitor mailboxes and respond in a timely and professional manner to resolve issues arising.
• Work closely with relevant teams to ensure accurate and timely billing information.
• Ensure compliance with financial regulations and participate in internal or external audits as needed.
• Contribute to the continuous improvement of billing processes and financial systems.
• Provide cover for other Billing activities.
• Support the wider Finance team with reporting and other queries as and when required.

What we’d like from you;

• Educated at A-level or equivalent qualifications in relevant subjects such as but not limited to Accounting, Finance, or Business Administration or equivalent, relevant and demonstrable experience within an Accounts Assistant role  
• Strong communication skills, both verbal and written, to effectively liaise with internal teams, clinicians, and suppliers.
• Awareness of the importance of confidentiality and data protection regulations, particularly in a healthcare setting.
• Understanding of the importance of accuracy and attention to detail in financial record-keeping
• Ability to prioritise tasks and manage time effectively to meet tight deadlines.
• Proficiency in Microsoft Office applications, particularly Excel, for data analysis and reporting.

Our Benefits;

• 25 days paid holiday (increasing with service to 28 days) plus bank holidays.
• A day off for your birthday.
• Flexible working opportunities to suit your personal needs.
• Opportunities to take part in charitable events.
• Access to a Wellbeing portal and Employee Assistance Programme (EAP).

Join us in championing a culture of excellence, where people feel engaged, motivated, and empowered to deliver their best performance and outstanding service to our patients whilst also meeting company targets and underpinning our core values and behaviours.

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